Below are a few of our most frequently asked questions. Can’t find the answer to what you’re looking for below? We’re happy to help! Email us at email@example.com with any questions, and we’ll get back to you as soon as we can!
Looking for answers to questions about your order, shipping or returns? Check out our Shipping & Return Policies!
Our name is inspired by time spent on Martha’s Vineyard.
We do not offer custom options.
Yay! Thank you for thinking of us for your publication. Please contact us at firstname.lastname@example.org with any questions or information about the opportunity, and we’ll get back to you as soon as we can.
Yes! You can purchase a gift card online
. They can be redeemed both in store and online.
Please call us at (843) 619-7799 x0 as we will be happy to take an order over the phone. We will also make note of any issues you are experiencing so we can relay this information to our website developers.
Nope! Our name is just a nod to the history of soap-making and it’s ties to the whaling industry.
Our mission is to create gentle bath and body essentials for the home. We choose ingredients with this mission in mind, and we hope that our customers with the most sensitive of skin will be delighted with our products. However, everyone’s skin is different, so we encourage you to see our full ingredient list
of each product to determine which products are best for you!
Our products do not contain nuts! Our Body Butter and our Body Scrubs do contain shea butter which is extracted from a shea nut. We encourage you to check out our Ingredients Page
for a full list of ingredients.
We create our products to be gentle and mild, and source our ingredients with this in mind. Our hope is that our customers with the most sensitive of skin will love and enjoy using our products. However, everyone’s skin is different, so we recommend using a small amount of any skin care product in a concentrated area before full use to determine which products work well with your skin.
We are so happy to see mamas using and loving our products! If you are pregnant, we do recommend consulting with your doctor to determine if our products are right for you during your pregnancy. You can find our full ingredient list on our Ingredients Page
Yes! All of our products are gluten free.
Yes, except for two of our bar soaps: our Oatmeal Milk & Honey Bar Soap and our Castile Bar Soap. Both contain goat’s milk extract, and our Oatmeal Milk & Honey bar contains honey. All of our other products are vegan-friendly!
Our products are made for humans, but our Bar Soaps
are safe to use on your pets! We do caution the use of any of our products around your pets, as they are not safe for consumption.
All of our Bar Soaps
can be used for shaving! We love to use our bar soaps as an alternative to shaving creams for their extra creamy lather and moisturizing properties.
We love to use our Bar Soaps
as shampoo bars! We recommend any of our bar soaps with the exception of our Bamboo & Teak bar soap as it is made with pumice powder and may be too abrasive for your scalp. To use any other of our bar soaps as a shampoo bar, simply create a lather with your bar soap, massage into your hair and scalp, and then rinse thoroughly.
We use a combination of olive oil, coconut oil and soybean oil. This combination leads to a bar soap that lathers well and provides additional moisturizing properties without stripping the skin. Learn more about our soap-making process
(called the cold-process method)!
We do! All of our Body Butters
, Body Scrubs
, and Candles
are color-free, and we have color-free or naturally-colored options in both our Bar Soaps and our Bath Bombs.
Here is a list of our naturally colored Bar Soaps:
Most of our Bath Bombs do contain cosmetic coloring, but we do offer several color-free options:
Yay! Thank you for your interest in our products for your shop. Please fill out our Wholesale Application
to get started! Our team will review your application, and pending approval, you’ll receive a login account to access our Wholesale Direct portal.
Click on the Account icon and fill in the user information underneath the “Welcome Back” header. If you cannot remember your password, or aren’t sure if you have an account, please email us at email@example.com with your store name and email address you want associated with your account so we can provide you with your login information. Note: if you are not currently an Old Whaling Company retailer, you’ll need to complete a Wholesale Application
before receiving access to our Wholesale Direct portal.
We are happy to have a conversation! Please email us at firstname.lastname@example.org with as many details as you have so we can let you know whether it is a project we can accommodate.
Can’t find the answer to what you’re looking for? Check out our Wholesale Page for more information! We’re also happy to help answer any questions, so please feel free to email us at email@example.com, and we’ll get back to you as soon as we can!