Old Whaling Co. 100% Satisfaction Guarantee
If you are not completely satisfied, you may return or exchange the product within 30 days of purchase. Please call (843) 619-7799 or email firstname.lastname@example.org as soon as possible so we can assist you with the transaction.
To return or exchange online or phone orders:
Please reach out to us first!
Pack item and affix a shipping label.
Old Whaling Company
1856 Belgrade Ave B6
Charleston, SC 29407
Please send through a traceable and insurable method. Return shipping fees are non-refundable.
We will process your return or exchange within 2 business days after receiving the product.
To return or exchange in-store:
No returns or exchanges accepted at the Charleston City Market location
Please bring the product to our Broad Street or West Ashley location.
We will happily process your refund or exchange!
All returns will be credited back to the original form of payment minus shipping charges.
Thank you for your business!