Old Whaling Co. 100% Satisfaction Guarantee
If you are not completely satisfied, you may return or exchange the product within 30 days of purchase. Please call 8436197799 or email ahoy@oldwhalingcompany.com as soon as possible so we can assist you with the transaction.
To return or exchange online or phone orders:
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Please reach out to us first!
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Pack item and affix a shipping label.
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Ship to:
Old Whaling Company
1941 Savage Rd 500 F
Charleston, SC 29407
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Please send through a traceable and insurable method. Return shipping fees are non-refundable.
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We will process your return or exchange within 2 business days after receiving the product.
To return or exchange in-store:
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No returns or exchanges accepted at the Charleston City Market location.
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Please bring the product to our Broad Street location.
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We will happily process your refund or exchange!
All returns will be credited back to the original form of payment minus shipping charges.
Thank you for your business!