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Customer Support: 843-619-7799

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Shipping & Returns


Old Whaling Co. 100% Satisfaction Guarantee

If you are not completely satisfied, you may return or exchange the product within 30 days of purchase. Please call 843-619-7799 or email ahoy@oldwhalingcompany.com as soon as possible so we can assist you with the transaction.

To return or exchange online or phone orders:

  • Please reach out to us first!

  • Pack item and affix a shipping label.

    • Ship to:

Old Whaling Company

1941 Savage Rd 500 F

Charleston, SC 29407

  • Please send through a traceable and insurable method. Return shipping fees are non-refundable.

  • We will process your return or exchange within 2 business days after receiving the product.

To return or exchange in-store:

  • No returns or exchanges accepted at the Charleston City Market location.

  • Please bring the product to our Broad Street location.

  • We will happily process your refund or exchange!

All returns will be credited back to the original form of payment minus shipping charges.

Thank you for your business!