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    Application Approval

    All wholesale applications will be approved based on compatibility, online presence, and location. Sales Tax Certificate of Exemption must be provided before the first order is placed.

    We reserve the right to refuse wholesale to businesses without a physical retail location, or for any reason as we deem fit.

    Minimum Order

    Opening order: $150
    Re-order: $100
    Case Packs: Multiples of 6 per item; 4 for candles

    Product Testers

    We highly suggest having body butter testers in store for customers to try! Testers are available, one per case pack, at half off the individual wholesale price (50%).

    All other products have testers available to present in store, out of the box. We recommend having soap or bath bomb testers out in front (on a soap dish for instance!) to show the size and texture of the product, as well as having it available for customers to pick up and smell.

    Payment + Shipping

    We require payment before shipment, unless we have agreed upon terms. Once an order is received, we will send you a payable invoice via Square that will give you the option to store your credit card. If ordering through the website wholesale portal, you have the option to pay by credit card or PayPal.

    We work with UPS to offer the best shipping rates possible. Shipping is 10% of your order total.

    Shipping Errors + Damages

    Please report any order errors or damaged products within 3 business days of receipt of order. If a product arrives damaged, please note any external shipping box damages, and email photos of the damaged product to wholesale@oldwhalingcompany.com.

    We always want our retailers to be thrilled with their order, so we will work with you to make it right!

    Turnaround Time

    Please allow a lead time of 3 to 5 business days once an order is received. During holiday + high volume order periods, please respect a longer turnaround time of up to 10 business days.

    We do our best to keep our retailers updated on accurate turnaround times. Please be mindful that each product is handmade by us with care in our warehouse, and may require longer lead times due to various reasons beyond our control. Expedited orders are subject to an upcharge..

    Terms

    We will consider terms for retailers that spend $800 or more quarterly and have built a good relationship with us after 3 or more orders. We reserve the right to reject terms for any reason, and do require a valid card on file. Net 30 terms begin on date of shipment.

    Terms

    We require payment before shipment, unless we have agreed upon terms. We can send you a payable invoice via Square that will give you the option store your credit card, or if ordering through the website wholesale portal, you have the option of paying by credit card or PayPal.

    Private Label + Custom Orders

    We do not offer private label or custom orders. All of our products must be sold under our name.

    Online + Social Media

    Old Whaling Co. prohibits the sale of our products on websites such as Amazon, Etsy, eBay, or any other non-retailer owned websites, including on social media pages.

    Products may not be resold to wholesale or discount outlets, either online or otherwise. Retailers may sell our products on their own websites.

    All of our pictures must have proper credit to us. We love social media! Please follow us + tag us @oldwhalingco

  • If you have any additional questions, or would like to suggest a store location, please email us at wholesale@oldwhalingcompany.com or call us M-F at (843) 619-7799 x1.
    We look forward to hearing from you!

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